Zhou, D. X., & Resnick, P. (2009). Assessment of Conversation Co-mentions as a Resource for Software Module Recommendation. ACM RecSys'09.
Conversation double pivots recommend target items related to a source item, based on co-mentions of source and target items in online forums. We deployed several variants on the drupal.org site that supports the Drupal open source community, and assessed them through clickthrough rates. A similarity metric based on correlation of mentions rather than mere co-occurrence reduced the problem of over-recommending the most popular modules, but additional corrections for recency and uniqueness of mentions were not helpful. Detection of more module mentions in conversations dramatically improved the quality of recommendations, even though the detection algorithm then had more false positives. Recommendations based on conversation co- mention were more effective than those based on co-installation, because co-installation data only led to recommendations of complementary modules and not substitutes. Recommendations based on co-mention were more effective than those based on text similarity matching for navigating from the most popular modules, but less effective than text matching for less popular modules.